The Registration Product has returned to normal operation and emails are going out as expected. We will continue to monitor closely over the next 24 hours for any disturbances.
If you are still experiencing issues please don't hesitate to reach out via our Live Chat on our Socio Platform or via email (support@socio.events).
Posted Jul 29, 2022 - 16:50 EDT
Monitoring
Registration has returned to normal after the degraded performance in our system. Our team will continue to monitor the situation for the next 24 hours to make sure all services have returned to both stable and normal operation.
If you have questions or concerns, please do not hesitate to contact us via live chat, or email our team at support@socio.events.
Posted Jul 29, 2022 - 15:39 EDT
Investigating
We’re currently experiencing degraded performance with our Registration product. At this time, promotional emails are not being delivered as expected. Our Engineering team is working to identify the root cause and implement a solution. We will update you here in one hour.