All Systems Operational
Socio Platform Operational
90 days ago
100.0 % uptime
Today
Registration Operational
90 days ago
100.0 % uptime
Today
Event Apps Operational
90 days ago
100.0 % uptime
Today
Web App Operational
90 days ago
100.0 % uptime
Today
Live Display Operational
90 days ago
100.0 % uptime
Today
Lead Retrieval Operational
90 days ago
100.0 % uptime
Today
API Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Event Apps, Web App and Live Display Server Response Time
Fetching
Event Apps, Web App and Live Display Server Error Rate
Fetching
Socio Platform Server Response Time
Fetching
Socio Platform Server Error Rate
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Past Incidents
Nov 24, 2020

No incidents reported today.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020
Resolved - All systems have returned to normal operation after our engineers have implemented the fixes previously mentioned around the Connections and Messages features.

If you experience any issues, please don't hesitate to reach out via our Live Chat on our Socio Platform or via email (support@socio.events).
Nov 18, 09:26 EST
Identified - We've determined that our Web Apps and Event Apps were impacted due to heavy usage of our Connections & Messages features, released earlier this week.

Our engineers have identified the core of the issue and made changes to address any immediate issues. Our engineers will continue to work on further optimization and patches to address any potential problems in the future. Attendees who were affected should no longer be experiencing issues and our systems have returned to normal. We will continue to work on the optimizations/patches mentioned and monitor the situation closely. We will update you here within the next 24-72 hours.

If you experience any issues, please don't hesitate to reach out via our Live Chat on our Socio Platform or via email (support@socio.events).
Nov 17, 16:34 EST
Investigating - We’re currently experiencing degraded performance and slow loading times with our Web Apps and Event Apps. Our Engineering team is working to identify the root cause and implement a solution. This is affecting some attendees using Event Apps and Web Apps. We will update you here within the hour.
Nov 17, 15:39 EST
Nov 17, 2020
Nov 16, 2020
Resolved - All systems have returned to normal operations after our vendor for website hosting resolved a caching issue. The vendor in this specific case was Google, and the issue was with their Firebase Hosting product. If you experience any issues, please don't hesitate to reach out via our Live Chat on our Socio Platform or via email (support@socio.events).
Nov 16, 12:13 EST
Investigating - We’re currently experiencing a service disruption with some of our domains, including https://socio.events and https://platform.socio.events. Our Engineering team is working to identify the root cause and implement a solution. The admin side of the Socio Platform may be affected, but no attendees should be impacted at this time. We will update you here in one hour.
Nov 16, 11:06 EST
Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020

No incidents reported.

Nov 11, 2020

No incidents reported.

Nov 10, 2020

No incidents reported.