Degraded Performance on Some Products and Domains

Incident Report for Socio

Resolved

All systems have returned to normal operations after our vendor for website hosting resolved a caching issue. The vendor in this specific case was Google, and the issue was with their Firebase Hosting product. If you experience any issues, please don't hesitate to reach out via our Live Chat on our Socio Platform or via email (support@socio.events).

Posted Nov 16, 2020 - 12:13 EST

Investigating

We’re currently experiencing a service disruption with some of our domains, including https://socio.events and https://platform.socio.events. Our Engineering team is working to identify the root cause and implement a solution. The admin side of the Socio Platform may be affected, but no attendees should be impacted at this time. We will update you here in one hour.

Posted Nov 16, 2020 - 11:06 EST

This incident affected: Platform.